General Conditions

www.prjoyeros.com is an e-commerce website (hereinafter, “Pedro Rodriguez Jewelers”) owned by Jose Sangil, SL residing at C / Mayor, 52-46701 Gandia (Valencia), with CIF B96775580. Customer is the natural or legal person who hires the products or services sold from shop.


Information and Data

Pedro Rodriguez Jewelers reserves the right to change the content, product or marketed from the website services and commercial offers submitted at any time.

Pedro Rodriguez Jewelers makes every effort within its means to provide the information in its website is accurate and no typographical errors. In the case that at some point there are any error of this kind at all times outside the will of Pedro Rodriguez Jewelers occurs, it would be corrected immediately. There is a typographical error in one of the displayed prices and a client has made a purchase decision based on that error, Pedro Rodriguez Jewelers will notify the client of the error and the customer is entitled to cancel the purchase at no cost on their part.

The contents of the website Jewelers Pedro Rodriguez could sometimes show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase at no cost on their part.

Pedro Rodriguez Jewelers is not responsible directly or indirectly of any information, content, statements and expressions contained in the products sold by Pedro Rodriguez Jewelers. This responsibility falls to manufacturers, producers or distributors of such products. Customer understands that Pedro Rodriguez Jewelers is a mere intermediary between them and said manufacturer or distributor.

Shopping procedure
To make a purchase, the customer must select the products you want to buy and add them to the cart by clicking the “Buy” button. Once you have added the products you want to purchase to cart, you must click on the button “Go to Checkout”.

To order you must provide the data as requested, unless you have to register as a client, and choose the preferred payment method. Once supplied the information requested and accepted by the customer order, the purchase was made.

ATTENTION: The price shown does not include shipping costs that may arise as rates vary depending on the destination and the chosen form of payment.

Shipping and delivery
Normally, orders are delivered within a maximum of 72 hours on working days, provided that the product is available in stock and delivery is made within the Peninsula (Spain). To Baleares will be 5 working days. Ceuta and Melilla 7 business days or so. If you do not have stock at the time of purchase, it is normal to put it on the web and if you were not so informed by email.
Shipping:
• For Peninsula: 9 euros
• To Canary Islands, Balearic Islands, Ceuta and Melilla (POST): 15,00 euros

NOTE: Shipping costs vary for reasons of weight or size, but previously always contact the client to give its consent to the change.

Payment Methods


Transfer: By bank transfer on our bank account. When making payment to the issuing bank shall indicate the following information:
• Title: Your name
• Concept: order number
• Amount: The total amount in euros of your order.

We reviewed the daily movements and activate your order once payment received.


Paypal: widespread payment system in the world, where you can link your bank account or your VISA card to a virtual account www.paypal.es.

VISA / MASTERCARD: you can pay by Visa or MasterCard. This system is safe (3Dsecure) and the website of the bank may be asked, depending on the bank card belonging to some kind of key to validate the authenticity of the card and prevent fraudulent use of cards or numbers. Please, if you have any questions please contact us by email.

Returns
In the case of detecting an abnormality in your order once received, it must tell us within 7 working days of delivery.

It will be taken in the returns that meet the following requirements:
• The products must keep intact its original seal.
• The customer will be responsible for the postage for the return.
• The returned product must be properly packaged for return.

Defective items
Pedro Rodriguez Jewelers made the refund of the full amount paid for the item if you can not send one equal to that paid in perfect condition. When you detect a defective item notify us the problem or defect by email clearly indicating the product status as the package gave the carrier and your order number found. Do not make us any returns without first contacting us. We will bring a carrier to your home to pick up the defective product and ship another in good condition in the case have available. You should be prepared well packaged and protected product. Remember to order number out of the box or package.

Erroneous items
Pedro Rodriguez Jewelers send the right item and remove the always wrong it has not been opened or tampered with unsealed items. The costs of collecting and sending borne by Pedro Rodriguez Jewelers, provided that the mistake by mistake of our company.

Cancellation of orders
The Orders usually must be made by e-mail or through “My account” once logged in as a registered user of the online store. Cancellations of orders by telephone will not be accepted.

BestBuy
Pedro Rodriguez from jewelers will email you with the status of their orders.

IMPORTANT: YOUR ORDER IS A CONTRACT


According to the Ministerial e-commerce law 34/2002 any purchase by lodging Internet to be accepted, and must be done by adults. Otherwise you are 18 your parents are responsible of the order. If it is rejected and returned we will contact you or your parents and you must pay the amount of the order plus the cost of return, custodian and management messaging. Think about what you’re going to ask; If you have any questions send an email or call by phone before ordering, because once made have to accept it. Pedro Rodriguez Jewelers reserves the right to refuse or cancel any order in case there is some kind of error beyond our responsibility or there is bad faith on the part of the client.


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